We want every customer to feel confident shopping with us. This Exchange Policy outlines the general conditions for exchanging items purchased through our website.

Eligibility for Exchange

Items may be considered for exchange if they are unused, in original condition, and with all packaging intact.

Certain product categories may not be eligible for exchange due to hygiene or safety reasons.

Exchange Timeframe

Exchanges are generally accepted within a reasonable period from the date of delivery.

Requests made outside this timeframe may not be eligible.

Process

Customers may request an exchange for the same item in a different size, color, or an equivalent product of similar value.

Exchanges are subject to product availability at the time of the request.

Non-Exchangeable Items

Items marked as final sale or clearance are not eligible for exchange.

Customized or personalized products cannot be exchanged.

Condition of Returned Items

Products must be returned in their original packaging with all tags and labels attached.

Items showing signs of wear, damage, or alteration may not qualify for exchange.

Policy Updates

We may revise this Exchange Policy periodically to reflect operational or legal requirements. Updates will be posted on this page.